A smarter, better-supported way to run occupational health
From day one you get a dedicated team, a secure portal built for OH, and flexible delivery — onsite, virtual or hybrid — designed around your organisation and backed by clear management information.
- Onsite · Virtual · HybridFlexible delivery models
- DedicatedCRM + Clinical Lead for every customer
- LiveReporting through the portal
Onboarding that’s simple and well-managed
We make it easy to move to COPE, with your dedicated team guiding every step.
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1
Discovery
We get to know your organisation, workforce and current provision — including your hazards, legal obligations and reporting needs.
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2
Tailored setup
Your Clinical Lead configures assessment templates, referral routes and report formats around the way you work.
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3
Portal onboarding
We set up your secure portal, add your users and walk your team through submitting referrals and running reports.
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4
Go live
You start referring straight away, with your Customer Relationship Manager on hand and the free duty-nurse service available whenever you need advice.
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5
Ongoing review
Regular check-ins and management information reviews help you spot trends and take a more proactive approach to workforce wellbeing.
A Customer Relationship Manager and Clinical Lead who know you
Every COPE customer is supported by a dedicated Customer Relationship Manager and a Clinical Lead who work closely together to build a deep understanding of your organisation. They tailor our reports to your needs and regularly review your management information with you — identifying trends and helping you take a more proactive approach to workforce wellbeing.
And whenever you need advice before making a referral, our free duty-nurse service lets you speak directly with an Occupational Health Adviser on the day, at no additional cost.
- A named point of contact who understands your organisation
- Reports tailored to your format and requirements
- Regular management information reviews
- Free duty-nurse advice before you refer
Live visibility of your occupational health activity
Our portal gives you real-time visibility of your provision at any time. See at a glance which assessments are complete, who is overdue and what’s coming up — so you always have a clear picture of your organisation’s status.
Run your own reports whenever you need them, and use your regular reviews with your Clinical Lead to understand results, identify emerging health trends across your workforce and evidence compliance with your legal obligations.
- Live compliance dashboards and self-serve reporting
- Automated recall management for health surveillance
- Trend analysis reviewed with your Clinical Lead
How working with COPE works
Our service is nurse-led. Experienced Occupational Health Advisers conduct the majority of assessments, with Occupational Health Physicians available for more complex cases — so every referral receives the right level of clinical expertise.
Subject to the employee’s consent, management referral reports are delivered on the same day as the appointment. You’re notified automatically as soon as a report is ready to download from the portal.
Yes. Our nationwide network of clinicians delivers onsite wherever you are in the UK — all you need is a suitable room and we take care of the rest. Many services are also available virtually.
Every COPE customer can speak directly with an Occupational Health Adviser on the day, at no additional cost, to decide the best course of action before making a referral.
Anyone in your organisation you authorise. Appointment details and reports are visible in real time to users with access, and you can run your own management information reports whenever you need them.
The employee’s consent is required before a report is released to the employer. We keep the process transparent for everyone, and your Clinical Lead can talk you through it.
One secure platform, built in-house for occupational health
Submit referrals, track cases in real time and run your own reports — all in one secure, encrypted platform designed specifically for OH.
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Submit referrals
Raise a referral in minutes and let us handle triage, booking and reminders.
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Real-time tracking console
Follow every case from referral to report, with live status for your whole team.
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Self-serve reporting
Run your own management information whenever you need it.
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Secure & encrypted
Your data is protected in a platform built and maintained by COPE.
See how COPE could work for your organisation
Tell us about your workforce and current provision, and we’ll show you how to improve consistency, quality and reporting.