Workplace Wellbeing

Virtual GP

Give employees rapid access to qualified GPs through virtual consultations, helping them get the advice, treatment and reassurance they need without long waits or unnecessary time away from work.

Delivered in partnership with Wisdom Wellbeing and Livi.

A person at home taking part in a video call with a clinician on a laptop for a virtual appointment.
7 days Morning, evening and weekend appointments
  • 7 days Morning, evening and weekend appointments
  • Millions Patient appointments delivered by Livi
  • Video See a qualified GP from anywhere
Healthcare that works around your employees

Rapid access to qualified GPs

COPE has partnered with Wisdom Wellbeing and Livi, one of Europe’s leading digital healthcare providers, to give employees convenient access to qualified GPs through a simple, easy-to-use virtual healthcare service.

With morning, evening and weekend appointments available, employees can access professional consultations, fit notes, private prescriptions, self-management advice and onward referrals from wherever they are — helping them get the support they need while minimising disruption to work and personal commitments.

A person at home taking part in a video call with a clinician on a laptop for a virtual appointment.
The benefits

Healthcare without the wait

Faster access

Avoid long waits for routine GP appointments.

Flexible appointments

Morning, evening and weekend availability.

Convenient care

Attend appointments from home, work or while travelling.

Better employee support

Help your workforce access healthcare when they need it.

What’s included

A complete virtual healthcare service

Designed to fit around modern working life, the service enables employees to book and manage appointments online and access medical advice from experienced clinicians without the usual delays.

  • Virtual GP consultations — qualified GP appointments via video
  • Private prescriptions — issued where clinically appropriate
  • Fit notes — support employees when time away from work is required
  • Online booking platform — view, book and manage appointments online
  • Flexible appointments — morning, evening and weekend availability
  • Clinic access — option to visit one of Livi’s clinic locations
  • Private referrals — onward care recommendations where appropriate
  • Consultation notes and self-management advice through the app
An office team in a meeting, with a woman presenting to seated colleagues in a contemporary workspace.
Why choose our service

Trusted healthcare partners

Employees gain fast, convenient access to qualified healthcare professionals through one of Europe’s leading digital-first providers.

A leading digital provider

Livi is one of Europe’s leading digital-first healthcare providers, combining digital expertise with a nationwide clinic network.

Millions of appointments

Livi has delivered millions of patient appointments, giving your people proven, high-quality clinical care.

Extensive NHS experience

Livi works extensively with NHS partners, so employees benefit from trusted, experienced clinical support.

Part of a wider wellbeing strategy

For employers, Virtual GP services help improve access to healthcare, encourage early intervention and support employee wellbeing — forming a valuable part of a wider health and wellbeing strategy. Whether you’re enhancing an existing programme or introducing a new employee benefit, we’ll help you understand how it could work for your workforce.

Let’s talk

Ready to give your people the right occupational health support?

Speak to our team about management referrals, health surveillance, wellbeing and more — or arrange a walkthrough of the COPE portal.